Customer Testimonials
Everyone at Riverside was very friendly and helpful, and they also price matched another dealership that I had been to looking at the same car. They were upfront and honest about the pricing and I like that they show you the invoice so you know exactly what you're paying for. Corey Kirk was my sales associate and he was super nice and easy to talk to!
They are ALWAYS Friendly
We have NEVER received the kind of service from a dealership that we were dealt by Riverside GMC in south Pittsburg, TN. On a scale of 1-10, there's was a 20! Broken down on a cross country trip, our transmission died. We arrived on a Saturday and they allowed us to stay in our camp trailer on they're back lot. They found a transmission (on a weekend) and it was delivered on Tuesday. KELLY BRUNI and CHRIS (service tech) kept us informed constantly. CHRIS had the dead transmission out, and was ready for the install as soon as it ...
My husband and I were traveling for our honeymoon from MI & thought we had some issues the evening of 10/04/2024 They were beyond nice & helpful right away and hooked us up! Thank you so much we appreciate you all!
Friendly and helpful staff.
The service representatives are professional and make me feel like a valued customer.
Went above and beyond the normal dealership experience to fix the issues my truck had. Was mistakenly told my appointment was a day early, but it was no hassle to fit me in when I came in without a return trip.
Best experience I’ve had at a dealership to purchase a car ever.
Called and got a very reasonable quote for a tune up and spark plug replacement. Upon arriving, every employee I talked to was very professional, knowledgeable, and extremely helpful (both the service side and the sales side). I mentioned a few concerns I had outside of the realm of my service request and they investigated those concerns thoroughly. I was also quoted a 3 hour wait, but they were finished in less than 2 hours. I would definitely use them in the future!
Storm was absolutely amazing. Super easy to work with and made my experience one of a kind. I'm truly grateful for everything that he did.
Arrived at the Riverside dealership and was greeted with fast service. Test drove the car and was financed in a little over an hour. Once I reached the financial manager office, he informed me that he got an even cheaper loan rate. Will definitely recommend their dealership to others.
I was first impressed by the down home kindness I received when I called the dealership.So much that I drove over 4 hours to meet them.Every one that I came in contact with at this dealership was extremely nice and the kind welcome continued to be displayed.Cory was very helpful in answering any questions I may have and made honest suggestions to help me accomplish my goal.I drove away in my new vehicle very satisfied.
Corey Kirk worked hard to get the deal I wanted and made it happen. Very pleased to finally be able to buy from my local dealership.
Was pleased with our service..Daniel was great he answered all our concerns. Will be back to riverside. Thank you.
After an unfortunate mishap, this team took great care of my grandmothers car. We could not be more grateful and will recommend this dealership to everyone we know.
I was driving to Chattanooga to service my Honda Fit until I learned that Riverside Chevrolet will service my Fit too. I was paying Economy Honda $87 and now Riverside is doing the same service for $49. Riverside Chevrolet is proessional, polite and does excellent work. Life just got a little easier.
The service department got me in quickly and had my vehicle fixed in a few hours.
I went to the service center for an oil change, and I was pleasantly surprised with how fast and efficient the service was. Additionally, the staff also promptly addressed a recall issue that I had, ensuring that my vehicle was in top condition.
Very polite attentive workers, service department is awesome.
Holly and Ali were great ! Made you feel like family! Would recommend them and the dealership to everyone! Also we love Chris!
Excellent experience for my first time visit to Riverside service dept. On July 3, I experienced a water pump failure on my drive from Nashville to Chattanooga. Fortunately, I was able to make it to the dealership. They determined the issue, had the parts in-stock and fixed the vehicle within 1.5 hrs. The service advisor and the rest of the team had a great attitude and I was back on-road to make it to a fireworks celebration that night in downtown Chatt!
Awesome nice , professional and courteous.
Caleb was great to work with and got us in and out quickly in our new ride. Daniel was great in the service department and talked me through everything and was thorough in showing me things about my new car. Honestly, everyone we dealt with here was great. There was an issue with the car when we bought it and they fixed it a few days later for free. Highly recommend! Thanks 👍
Great service and didn't have to wait long for my service to be completed!
Great service..in and out quick. Highly recommend!
Absolutely the best place to buy your next vehicle!!! The people there are excellent to deal with and make you feel at home!! Zack Barbee was my salesperson and I recommend anyone going there ask for him!!! He treated us like family!!! We love our new GMC Sierra and I definitely recommend Riverside Chevrolet GMC for your next vehicle!!
Justin my salesman and Mike in management worked hard to earn my business. I'll come back to Riverside when it's time for another vehicle.
Everyone was so friendly and helpful!!
Purchased a brand new Chevrolet Silverado 1500, all of the staff was very friendly, the salesman was quick and efficient, got my payments under what I was hoping for, and I will never buy from another dealership again! Highly recommend!!
Excellent customer service! Both Cole and Kelly served me well! Thank you!!!
Zack went above & beyond to find what i was looking for besides that he had excellent taste in music.
We purchased our 2024 Trax on April 11 2024. Zack Barbee was wonderful to deal with he answered all our questions , and we had lots of questions. He sent pictures and had everything ready when we arrived.We drove over an hour and a half to go to the Riverside dealership, but it was well worth it . Our experience could not have been better .
The guy who takes care of me is great! Very sweet
They're always so helpful and friendly
Always courteous and dependable service. I am thankful!
The service department is top notch. It starts from the service manager (Steve Munoz) all the way down the line. Excellent people
Very easy to work with
Cole gave great customer service.
I have done business with the Sales and Service team at Riverside, they always put the customer first. I highly recommend them and would not purchase a vehicle at any other dealership.
Pleasant staff
Friendly staff and the work was done as they promised. I will be taking vehicles to them.
Local customer first visit to Riverside, if I could recommend any car salesperson I have ever dealt with it would be Caleb. This salesman is very professional and very knowledgeable on the products he represents. Thank you Riverside for the customer service, and especially Caleb.
Reliable service and very nice staff
The Riverside Chevrolet service center team are professional and honest in their work. I highly recommend them.
They got my car serviced in a timely matter. Helped me to get a rental car to get my family home for work.
The service department at Riverside is excellent!
I would recommend Riverside to everyone that needs to purchase a vehicle. Corey Kirk was so helpful and I would have never been able to make our purchase without him. If I could go be more than 5 stars I would!!
Brian in service is TOP NOTCH. Always goes above and beyond to take care of customers!
Zack did an amazing job. He was very helpful and I appreciate the time he took to make sure my purchase was easy and did not feel pressured. Thank you Zack we would highly recommend you to friends and family!!!
Very friendly and helpful!!!
Smooth experience here. They kept me updated while my vehicle was in the shop. Dave was amazing. Great communication all around and they were all kind. You really can't ask for more in my opinion. Appreciate you guys.
Scheduling my appointment was easy. Riverside checks back with you confirming your appointment. When you drop off your vehicle the service advisor goes over what you are there for and had good 3-way communication. Did not have to wait long for an oil change, tire rotation, and cab filter replacement. At checkout the service advisor went over the service performed and confirm nothing else was wrong with the vehicle. I paid and the vehicle was waiting for pointed in the direction of the exit. Great job Riverside Chevrolet in Kimball, TN.
Very professional group and yes would recommend them to family and friends.
Everyone was very nice and helpful
Best service experience I ever received. Thank y’all for everything.
Hands down the best service experience every time!
We recently purchased a vehicle from Riverside Chevrolet GMC and our experience was wonderful. From the moment we arrived we were treated respectfully and honestly. All attention, was focused on our needs, just what we were looking for, and within our alloted budget. No pressure and no up-selling. Just straight answers to our questions and needs. Our sales representative and finance manager Zach Barbee, was patient, diligent, and flawlessly, seamless throughout the entire process. My wife and I can honestly say, it was a first time as well as a first class experience, as far as vehicle shopping is concerned. ...
Outstanding top to bottom. Service managers, wrenches, everyone was great to deal with. Bryan Willis, Dave Bruni and Steve Munoz went out of their way to provide the best service I've experienced anywhere in a long time. Thank you all!
I purchased a 2024 Chevy Trax on Monday, February 26. I worked with Zack Barbee and Sales Manager Lee Belk and they made it a very smooth process. They are both professional and very easy to work with. Both my son and I have purchased multiple vehicles from them and we wouldn’t trust anyone else!
I have to brag on our salesman, Zack Barbee. We had visited a lot of different sites looking for a vehicle. I received an email from Zack letting us know that if we were still interested in looking at vehicles come and visit him at Riverside and see if there was an SUV that we would be interested in. We made an appointment and as soon as we arrived for it, Zack went right to work looking to see what was available within our price range and with features that we wanted. As soon as he located one, he got ...
Dave and Ben are great.
Excellent service department!! They went out of their way to get the parts we needed and installed within 2 hrs to get us back on the road. Thank you!!
Daniel and Jeff were extremely helpful! Zach helped with warranty and final paperwork, as well as answer questions. We had a good experience. Thank you Riverside Chevrolet!
Friendly and helpful….but been waiting over a month and a half to get my tag,called this morning (April 3)and it hadn’t been sent yet but other than that everything is good
Zack is awesome he always takes good care of me him and Lee are the greatest very satisfied with the treatment I get at Riverside
Good service..
Steve and Bryan....did an awesome job !!! Very helpful great guys !!
The service was completed in a timely manner. The staff have always been professional and respectful to me.
I took my Chevy Traverse into the service department due to my check engine light coming on. Each service member that I encountered was very caring and went over my vehicle thoroughly to make sure nothing was wrong. I truly appreciated it!
Great to work with
I can not say enough good things about this dealership. Caleb my salesman was professional, knowledgeable about the vehicle I was interested in, and all around great person. Lee the sales manager was top notch and made the deal happen. I am thoroughly enjoying my used “new to me” 3/4 ton pickup. It was everything I was looking for. They made it worth the travel to come bring it home. You won’t go wrong at this dealership!
The staff is excellent and very knowledgeable!
Excellent experience! Caleb was great to deal with and he found me exactly what I was looking for!